Prosci® Change Management Certification Program

This interactive, three-day learning experience gives you the knowledge, skills and tools to drive successful change. Learn Prosci’s® industry-leading change management methodology in an engaging online environment. Gain access to proven change management tools and methodologies, Prosci® change management experts, and 25 years of industry research. And set yourself apart in the marketplace. Help meet the strategic objectives of your organization. Drive efficiencies and increase project ROI. Help employees adapt to change and improve company culture.

• Managers (at all levels);
• Management members;
• Development managers;
• IT managers;
• Project managers;
• Agile coaches and Scrum masters;
• HR managers;
• Product owners;
• ESG managers.

• Mastered evidence-based methodology and best practices for systematic change management based on the practice of 6000+ organizations;
• Achieve greater acceptance of the change, so that people in the team come along with the innovations;
• Formulate the criteria for the success of the change project, identified the biggest challenges and developed an initial action plan for the implementation of the change.

There are no specific prerequisites for participating in the course.

• Three days of virtual tuition by a Prosci® Advanced Instructor;
• Prosci® Change Practitioner individual user license for using Prosci® methodology in your organization;
• Program workbook and handouts;
• One-year subscription to digital content, resources and tools in the Prosci® Hub Solution Suite, including:
  • Research Hub – Best Practices in Change Management, Applications of ADKAR;
  • Knowledge Hub – Practitioner Program;
  • Proxima;
  • Free group coaching session one month after the program.

Project presentation done at the end of the program.

DAY 1

• Welcome and Connection;
• Why do we need change management;
• What are the critical change project success factors and how does our project stand against these? (Prosci® Change Triangle Model);
• How to achieve successful change adoption one person at a time (ADKAR Model);
• Prosci® 3-Phase Process, Phase 1 – Prepare Approach: What are we trying to achieve? Who has to do their jobs differently and how.

DAY 2

• Prosci® 3-Phase Process, Phase 1 – Prepare Approach: What will it take to achieve success? Defining risk, resistance, resources, roles and roadmap;
• Prosci® 3-Phase Process, Phase 2 – Manage Change: What will we do to prepare, equip and support people? Building ADKAR blueprint and change plans for your project.

DAY 3

• Prosci® 3-Phase Process, Phase 2 – Manage Change: How are we doing? What adjustments do we need to make;
• Prosci® 3-Phase Process, Phase 3 – Sustain Outcomes: How do we review performance, activate sustainment and transfer ownership;
• Deliver project presentations;
• Next Steps and Evaluation;
• Graduation.