ITIL®4 Specialist: High Velocity IT

The High-Velocity IT course prepares candidates for the PeopleCert ITIL 4 Specialist: High-Velocity IT formal examination. The official HVIT course syllabus outlines the following objectives:

• Understand concepts regarding the highvelocity nature of the digital enterprise, including the demand it places on IT
• Understand the digital product lifecycle in terms of the ITIL ‘operating model’
• Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT
• Know how to contribute to achieving value with digital products

• Senior IT leaders and executives
• Managers, supervisory staff and team leaders
• IT professionals who require a deeper understanding of the ITIL 4 publications, and how ITIL 4 concepts and activities can be implemented to enhance the quality of IT service management within an organization
• IT professionals working in roles associated with a service-based business model
• IT architects, IT planners, IT consultants, IT audit managers, IT security managers, IT developers and operational support staff
• Service management professionals and ITSM trainers interested in achieving the Managing Professional designation in the new ITIL 4 framework

This ITIL® 4 Specialist: High Velocity IT (HVIT) course will help you understand how the digital enterprises and operating models focus on rapid delivery of their products and services while performing in high velocity environments to gain the maximum value.

Candidates must currently hold the ITIL 4 Foundation certificate before registering for this course.

PeopleCert accredited training materials.

Course ITIL® 4 Specialist: High-Velocity IT is delivered with a respective certification exam PeopleCert.
Certification exam is included in course price.

Module 0: Course Overview
Module 1: Introduction to High-Velocity IT
Module 2: Key Concepts of High-Velocity IT

• Digital organization
• High-velocity IT
• Digital transformation
• IT transformation
• Digital product
• Digital technology

Module 3: High-Velocity IT Culture
Module 4: High-Velocity IT Techniques

• Valuable investments – strategically innovative and effective application of IT
• Fast development – quick realization and delivery of IT services and IT-related products
• Resilient operations – highly resilient IT services and IT-related products
• Co-created value – effective interactions between service provider and consumer
• Assured conformance – to governance, risk and compliance (GRC) requirements

Module 5: The ITIL Management Practices

• Relationship Management
• Portfolio Management
• Architecture Management
• Business Analysis
• Deployment Management
• Service Validation and Testing
• Software Development and Management
• Availability Management
• Capacity and Performance Management
• Infrastructure and Platform Management
• Monitoring and Event Management
• Problem Management
• Service Continuity Management
• Service Design
• Service Desk
• Information Security Management
• Risk Management