CompTIA® A+ Comprehensive Approach (220-1101 and 220-1102)
CompTIA® A+ is the only industry-recognized certification that includes an assessment of practical skills, certifying that certificate holders are high-level professionals capable of performing the critical IT maintenance tasks assigned to them. The existence of the certificate is appreciated by the heads of companies in various industries all over the world.
Course target
Raising awareness of:
- SaaS applications for remote work, troubleshooting common problems;
- shift in core technologies from cloud and IoT device security to data management and scripting;
- roles of responsibility.
Audience
- Technical desk support specialists;
- IT technicians;
- End-user troubleshooting and support specialists.
At Course Completion you will be able to
- Perform installation, configuration and maintenance of end-user mobile devices and software.
- Understand the basics of networking and apply basic cybersecurity techniques to mitigate threats in the digital environment.
- Identify, resolve, and document common hardware and software issues.
- Apply problem solving skills and provide support to customers.
- Perform scripting and virtualization.
Prerequisites
Completed CompTIA® IT Fundamentals course or acquired knowledge and experience with Windows and web browsing.
What will be useful for learning this course:
- knowledge of computer components and data carriers;
- moving to the desktop of the operating system;
- using Windows Explorer to manage directories and subdirectories;
- using a web browser to view websites.
Training materials
CompTIA® training materials and labs.
Certification Exam
CompTIA® A+ Core 1 and Core 2 certification exams (the exams’ fee are already included in the course price).
Course outline
Lesson 1: Installing the motherboard and connectors.
Lesson 2: Installing system devices.
Lesson 3: Troubleshooting computer hardware.
Lesson 4: Comparing Local Area Network Hardware.
Lesson 5: Configuring network addresses and Internet connection.
Lesson 6: Network service support.
Lesson 7: Summarizing virtualization and cloud concepts.
Lesson 8: Mobile device support.
Lesson 9: Printing device support.
Lesson 10: Configuring Windows.
Lesson 11: Windows Management.
Lesson 12: Identifying OS types.
Lesson 13: Windows support.
Lesson 14: Windows Network Management.
Lesson 15: Managing Linux and macOS operating systems.
Lesson 16: Configuring SOHO Network Security.
Lesson 17: Managing security settings.
Lesson 18: Mobile software support.
Lesson 19: Using support and scripting tools.
Lesson 20: Implementation of operating procedures.
If you want to get more information about this course, please contact us by phone +371 67505091 or send an e-mail at mrn@bda.lv.
