ITIL, IT Governance and Service Management

COBIT® 2019 Foundation

The COBIT® 2019 Foundation course is designed to provide participants with a comprehensive understanding of the COBIT framework and its principles. It covers the key components of COBIT, including its governance and management practices, and how they can be applied to achieve business objectives and address IT-related challenges. Through this course, participants will gain the knowledge and skills necessary to support effective governance and management of enterprise IT.

ITIL® 4 Specialist: Create, Deliver and Support

In this course, we focus on the integration of different value streams and activities to create, deliver and support IT-enabled products and services, while also covering ITIL practices, methods and tools. The training lasts 3 days, at the end of which you need to take the AXELOS certification exam, which will help you prepare for the topics covered in the course on ITIL® 4 concepts and terminology, as well as various practical exercises.

ITIL® 4 Strategist: Direct, Plan & Improve

Within the framework of the training, it is possible to learn the practical skills necessary to create an IT organization with effective strategic direction. Using the ITIL® 4 theoretical concepts and terminology included in the course, as well as practical tasks, exercises and examples, you will gain the necessary knowledge to fully prepare for the ITIL® 4 Strategist: Direct, Plan & Improve international certification exam.

ITIL®4 Foundation

The ITIL®4 Foundation course is designed for professionals who want to utilize ITIL®4 framework in their professional work, enhancing and developing both IT and other service processes, performance, and quality. Within the scope of the training, the main concepts and process models of the ITIL®4 framework for ensuring the quality of IT Service Management (ITSM) will be acquired. By participating in discussions and completing practical tasks, participants gain an understanding and the necessary skills in analyzing best practice examples, with the ability to integrate them into their company's IT Service Management processes.

ITIL®4 Specialist: High Velocity IT

ITIL 4’s holistic approach raises the profile of service management in organizations and industries, setting it within a more strategic context. It tends to focus tends on end-to-end product and service management, from demand to value. ITIL 4 HVIT (High-Velocity IT) addresses the specifics of digital transformation and helps organizations evolve toward a convergence of business and technology, or establish a new digital organization. As demand for digital technology grows, practitioners are under increasing pressure to design, develop, run, and support digital systems and services. ITIL 4 HVIT helps practitioners understand digital transformation, guides them and their organizations toward a more integrated state between business and technology, and provides practical guidance in the application of HVIT.

TOGAF® 10 Foundation

By attending the 3-day training, you will be able to gain a comprehensive insight into the TOGAF® (The Open Group Architecture Framework) 10 standard, which is one of the most widely used and recognized enterprise architecture solutions in the world. As part of the training, it will be possible to learn TOGAF® 10 basic elements and standard structure, including the Architecture Development Method (ADM).

TOGAF® 10 Practioner

The TOGAF® Enterprise Architecture Practitioner certification provides validation that an individual has the knowledge, comprehension, and ability to analyze and apply the TOGAF® Standard to developing, sustaining, and using an Enterprise Architecture. The learning objectives at this level focus on application and analysis in addition to knowledge and comprehension.